One stop intelligent operation and maintenance platform

Integrated operation and maintenance system platform

In IMS business, Advange prepares the following service menu for customers. We listen customers requirements and provide flexible solution including IT infrastructure maintenance or outsourcing.

Infrastructure operation and maintenance services

Provide customers with one-stop multi-manufacturer infrastructure services, including network facilities, server facilities, PC facilities, data centers, security equipment and other infrastructure equipment, and we also can provide customers with design and construction solutions.
Desktop assistance operation and maintenance service

L1 HelpDesk, L2 remote assistance, technical investigation, and on-site support. Comprehensive on-site support operation and maintenance service. There are more than 100 technical support teams to provide customers with high-quality services.
Operation and maintenance service

L1 customer application operation guidance & training; L2 customer application system operation and maintenance defect investigation; L3 customer application system upgrades and transformation. There are more than 100 high technical R&D teams to support our customers.

Expand intelligent O&M services in multiple scenarios through the digital intelligence product system.

For customers in different industries, Advange can provide customers with various scenario operation products and integrated intelligent product solutions through the digital intelligence product system. It includes intelligent infrastructure O&M, security intelligent O&M, and visualized intelligent O&M.

Integrate O&M scenario tools to enhance the business intelligence O&M capabilities in the O&M process

IOps products (tools) are Advange's intelligent O&M products (tools) in the intelligent infrastructure O&M scenario, which provide a more intelligent O&M process in the process of serving customers and realize a data-driven O&M closed-loop. Advange's AIOps intelligent products (tools) are closely integrated with the ITSM system, a process-based O&M system, to better realize the overall intelligent system O&M from L1 to L3 for our customers.